Onboarding

Ways of Working · End-to-end lifecycle

6
Phases
8
Gates
80
Milestones
12
Teams
6
WoW questions
⚙ Backend not set
Onboarding lifecycle — click a phase to explore
OVERVIEW
📘
Ways of Working Overview
Principles, framework & teams
PHASE 1
🤝
Introduction & Commercials
10 milestones
0% tasks complete
PHASE 2
🔍
Technical Discovery & Alignment
26 milestones
0% tasks complete
PHASE 3
🧪
Development & Testing
15 milestones
0% tasks complete
PHASE 4
🚀
Production Promotion
23 milestones
0% tasks complete
PHASE 5
📈
Go Live & Ramp
4 milestones
0% tasks complete
PHASE 6
Stabilisation & closure
2 milestones
0% tasks complete

📋 Onboarding Information Gathering Form

Capture partner and merchant details for onboarding
Who are you onboarding?
Select the entity type to load the relevant information gathering form.
🏪
Merchant
A business that wishes to accept payments via Off-Us (3rd party) channels through Moment's Conductor or via own On-Us (it's own) channels using Moment's platform
🤝
Partner
A payment channel partner integrating with Moment's Conductor to present Merchant bills or a payment method provider with whom Moment integrates for payment methods
Core Details
Basic information about the entity being onboarded.
The other side of this engagement — used together with the answer above to determine the full onboarding scenario.
Only relevant since one side of this deal is an existing merchant or partner.
Hold Ctrl (Windows) or ⌘ (Mac) to select multiple countries
Hold Ctrl (Windows) or ⌘ (Mac) to select multiple currencies — include settlement currency if different from transaction currency
Select both if this engagement spans both channels.
Hold Ctrl (Windows) or ⌘ (Mac) to select multiple
Merchant Details
Merchant-specific classification and presentment information.
Hold Ctrl (Windows) or ⌘ (Mac) to select multiple
Hold Ctrl (Windows) or ⌘ (Mac) to select multiple
Integration & Technical
Integration model, settlement, and technical configuration requirements.
Hold Ctrl (Windows) or ⌘ (Mac) to select multiple
Hold Ctrl (Windows) or ⌘ (Mac) to select multiple
Channels & Bill Types
Channel coverage, touchpoints, and billing integration requirements.
Payment Methods
Required payment method categories and sub-types for Off-Us and On-Us markets.
Acquiring
Acquiring types and available channel configuration.
Notes & Review
Add any final context, then review and submit.
* Required fields · Submissions are session-only

📁 Onboarding Projects